OUR POLICIES

RESERVATIONS & payments policies

– Peak Season: To guarantee a reservation, a 50% of the total amount must be received at the moment of booking. The other 50% must be prepaid 90 days before the client´s arrival date. 

– Regular Season: To guarantee a reservation, full payment must be received 15 days before the arrival date.

CANCELLATION POLICIES

Cancellations must be sent by email to: reservations@coloursoasis.com

FITS Cancellation:

·         Peak Season –30 Days Prior Arrival: No charge. (29 days prior arrival 100% Penalty)

·         Regular Season – 7 Days Prior Arrival: No charge (6 days prior arrival 100% Penalty)

Groups Cancellation:

·         Peak Season –30 Days Prior Arrival: No charge (29 days prior arrival 100% Penalty)

·         Regular Season – 15 Days Prior Arrival: No charge (14 days prior arrival 100% Penalty)

We are the iconic LGBTQ hotel in San Jose Costa Rica.

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